Please tell us what are some of the important points when it comes to introducing electronic medical records?

When we first introduced the original system, we wanted something that operated smoothly and quickly, but this time, since we were replacing an electronic medical record, we placed importance on ease of use. Since the number of patients has been increasing, we considered how best to fulfil orders with as few clicks as possible in order to reduce their wait time.

So, you placed importance on ease of use to avoid keeping patients waiting. You mentioned replacements, does that mean you were considering electronic medical records provided by other companies?

I was originally looking for a cloud-based electronic medical record, but couldn’t find anything good. At that time, Matsuda, had experience using Yuyama’s electronic medical record and recommended it to me. After being shown the actual machine, we decided to go with BrainBoxVIII because it was easier to organize frequently used items such as medical examination settings. It had many advantages over other companies, such as the ability to automatically convert to pediatric equivalents once set.

So, you introduced the system because of its high functionality and Dr. Matsuda’s recommendation. Were there any other deciding factors?

It’s easy to assemble a setup. For example, you can create a folder for cold medicine, and under that hierarchy, you can freely create another for throat/nose/cough types of colds, etc., making it easy to operate and understand. I found the intuitive and easy-to-understand nature of the system particularly appealing, especially since there are other doctors working in the clinic besides myself. Beyond that, I think the pediatric conversion function is great. Once the conversion settings are determined, I think anyone can operate it without much hesitation.

We are very happy to hear you like electronic medical record’s focus on ease of use. I have a question for Dr. Matsuda. Could you tell us why you introduced our BrainBoxVIII to Dr. Nakano?

Dr. Matsuda: I had used Yuyama’s electronic medical record at my previous clinic and was familiar with some of its functions. Dr. Nakano probably feels the same way, but I believe ease of use is most important. Next to that, is how many numbers we can collect. I knew that Yuyama’s electronic medical record could collect numbers very well, so I considered its ease of use when introducing it to Dr. Nakano.

Thank you. You mentioned collecting numbers, were there any situations where you actually found it convenient to do so?

Dr. Matsuda: For collecting numbers with multiple criteria. This wasn’t possible with the previous electronic medical record we were using, but BrainBoxVIII is stress-free in that it immediately displays numbers based on multiple criteria, such as daily and monthly per diem points for each doctor, total number of patients, and number of prescriptions.

So, having these figures needed for practical use appear immediately is a big help.

Dr. Matsuda: Yes, I am very satisfied with the quality of the service. Not only that, but the sales staff at Yuyama have great technical knowledge and IT literacy and they are very helpful if we have any problems. If they were to be slow to respond, then it would interfere with our ability to see patients.

Thank you for the compliment! How do you feel about BrainBoxVIII now that you have actually installed it? Has your impression of the system changed since actual installation?

It is easy to use and works exactly as we envisioned. I guess what was a little different from what I had imagined was using a tablet pen instead of a keyboard. I guess it’s a matter of getting used to, but I was used to using a keyboard with the electronic medical records I had before (laughs). I do like the fact that I can draw pictures neatly with the tablet pen.

How quickly you can familiarize yourself is a big component. When administering drugs to small children, you must be very careful about the dosage, right? How easy is the pediatric conversion function of BrainBox VIII to use?

I think it’s very well implemented. We can adjusted according age or weight, and the upper limit can also be set, so I haven’t felt any inconvenience using it at all. With my previous electronic medical record, I decide on the spot whether to round up or round down depending on the patient’s weight. In this respect, BrainBoxVIII is helpful to doctors and clerks because it automatically converts the data once it’s been set up. Being able to apply detailed settings is a big help and the systemization reduces the man-hours needed for personal judgment.

This is truly an advantage of automatic conversion. I understand that you frequently administer vaccinations, but are there any functions that you often use during these examinations?

The set function. We establish a recommended vaccination schedule and inform everyone about it. There is a pattern for doing this in many cases, such as a set of vaccines for a one-year-old that we offer if the child is one year old and there isn’t much variation in the formulas themselves. So, what we want to do is create a set in advance according to the patient’s prescription and use the set function going forward. Aside from the set function, the statistics function that Matsuda mentioned is also solid and useful for tallying up the data.

What are your impressions of MDbank medical database that comes standard with BrainBoxVIII?

I think it’s great. I often use the pictures of ointments and other medications. It’s very helpful because the images are displayed immediately and are easy to explain to parents and those accompanying them. They’re especially important for children, as the slightest difference in the size of a pill can affect their ability to take/not take it.

We’re very pleased that has been so helpful. BrainBoxVIII is linked to the automatic change machine, MELP web interview, and medical appointment system. Are there any situations where you feel the system’s advantages have improved convenience when it comes to utility or patient waiting time during consultations?

Dr. Matsuda: The most important thing for us has been linking it with the automatic change machine. It has made accounting much faster. Patient wait times have been reduced, as has the daily closing workload on the staff.

As a final question, are there any features of BrainBoxVIII that you would like to see? Please let us know for reference.

Dr. Matsuda: The export function is still there, but it would be nice to have the ability to get all the numbers we want at the touch of a button. We also worry about data corruption in the event of an earthquake or flooding, so we’d like cloud-based functionality. Of course, I am aware that Yuyama has a cloud backup service (laughs).


It would be great if you could add voice recognition in the future.

Thank you for your valuable input and for your time today.